Can You Really Switch Energy Providers in Alberta?
Yes — and it’s easier than most people think. Alberta has a deregulated energy market, which means you’re free to choose your electricity and natural gas provider. You’re not locked into whoever your utility company assigns you to.
Unlike other provinces where a single crown corporation controls energy, Alberta gives you the power to shop around for better rates. And switching doesn’t affect your service — your wires, meters, and delivery stay the same. Only the supply charge on your bill changes.
How Long Does It Take to Switch?
With most providers, including Get Energy, you can switch in under 5 minutes online. There’s no paperwork to mail, no technician visit, and — here’s the part most people don’t realize — you don’t need to call your current provider. Your new provider handles the transfer automatically.
Step-by-Step: How to Switch Energy Providers
Step 1: Find Your Current Rate
Check your most recent electricity or gas bill. Look for the “Energy Charges” or “Supply” line item — that’s the rate you’re paying per kWh (electricity) or per GJ (natural gas). If you’re on the Regulated Rate Option (RRO), your rate changes monthly and is typically higher than fixed-rate plans.
Step 2: Compare Rates
Visit the Utilities Consumer Advocate (UCA) website or check provider websites directly. Look at both the rate and the contract terms. Some things to compare:
- Rate type: Fixed (locked in) vs. variable (fluctuates monthly)
- Contract length: Month-to-month vs. 1-5 year terms
- Cancellation fees: Some providers charge exit fees; others don’t
- Admin fees: Check for hidden monthly charges
Step 3: Sign Up Online
Once you’ve picked a provider, signing up usually takes just a few minutes. You’ll need:
- Your name and service address
- Your site ID number (found on your bill)
- A valid email address
With Get Energy, you can sign up online and be switched within one billing cycle — no phone calls required.
Step 4: Wait for the Switch
Your new rate kicks in at the start of your next billing cycle, usually within 30 days. You’ll receive a confirmation from your new provider. Your electricity and gas service continues uninterrupted — nothing changes except the rate on your bill.
What About Cancellation Fees?
This depends on your current contract. If you’re on the RRO (Regulated Rate Option) or a month-to-month plan, there’s no cancellation fee. If you’re on a fixed-term contract with another provider, check your agreement — some charge early exit fees.
Get Energy offers plans with no cancellation fees, so you’re never locked in.
Will My Service Be Interrupted?
No. Switching providers only changes who supplies your energy — not who delivers it. Your local utility (ATCO, ENMAX, EPCOR, FortisAlberta, etc.) still maintains the wires and pipes. There’s zero downtime during a switch.
How Much Can You Save?
Savings depend on your current rate and usage, but most Albertans on the RRO can save by switching to a competitive fixed or variable rate. Even a difference of 1-2¢/kWh adds up over a year — a typical household using 600 kWh/month could save $70-$140 annually just on electricity.
Ready to Switch?
Check Get Energy’s current rates and see how much you could save. Signing up takes less than 5 minutes, and you’ll never need to call your old provider.
Recent Comments